Frequently Asked Questions – Heating and Cooling – Eugene, OR

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Here are some of the most frequently asked heating and cooling question from our Eugene and Springfield customers.

Q: How do I know whether to repair or replace my furnace or heat pump?
A: If your unit is at least 10 years old or older you may benefit by replacing your system. Other considerations are frequent repairs and high utility bill, these are often indicators that it’s time to replace. To find out your options, schedule an appointment with one of our HVAC technicians.

Q: How do I know if I need a new heating and cooling system?
A: We can send a home comfort specialist to your home for a FREE consultation to examine your home inside and out to determine the right system for your needs. Many homeowners assume that a new HVAC system will solve their problems, and sometimes that is the case, but frequently there are underlying issues that need to be addressed simultaneously to achieve the kinds of efficiencies possible with a new unit. Get A Quick Quote

Q: How do I know which HVAC system is right for my home?
A: To properly size an HVAC system, you will need to have a detailed load calculation and evaluation of your home performed. We provide this service for FREE with purchase of any new heating system. Call 541-746-1040

Q: Will a bigger system perform better?
A: Be very careful. There is a tendency to think bigger is better. But it’s not! In fact a bigger unit will not only cost you more money to operate it will not function properly. Believe it or not, oversizing is a bigger problem, than under-sizing. It’s a BIG mistake that you want to avoid. You want to make sure to work with a heating contractor that will do a load calculation. This will make sure that your furnace or heat pump will be properly sized. Ask An Expert

Q: How long will a new furnace or heat pump last?
A: Most systems have a lifetime of 10 to 20 years. As your equipment gets older, its efficiency can decrease dramatically. Perhaps it gets noisier & needs repairs more often. When a unit begins to show its age, you have two choices: you can make a major repair or replace the system. Because heating and cooling technologies improve over time, a new system will be more energy-efficient and have more features. Our technicians can provide a FREE in-home estimate to establish the cost of a new system. We will help you weigh out options.

Q: We’re concerned about our utility bills. Is there a way to reduce my energy costs?
A: Yes, there are many things you can do to contribute to your energy savings. Here are some simple things you can do:

  • Upgrade to a high-efficiency furnace, heat pump or ductless system – Today’s heating and cooling systems are much more efficient and can cut electricity bills by up to one third. Schedule a FREE in-home consultation with one of our HVAC specialists to see how much you can save by upgrading your furnace or heat pump. You may qualify for rebates and incentives.
  • Schedule annual maintenance – A tune up will help ensure your furnace or heat pump operates at peak efficiency and can help identify potential issues before a breakdown occurs.
  • Install a programmable thermostat – A programmable thermostat enables you to control your home’s temperature when you’re away or asleep.
  • Regularly change your air filters – this is easy to do and often overlooked.

Q: Would installing a programmable thermostat really save me money?
A: Yes! It’s an action you can take that will help you save money. Programmable thermostats adjust the temperature automatically throughout the day, saving you as much as 33% on heating costs and up to 15-to-25% on cooling. Let us help you with correct placement of your programmable thermostat. Proper placement is typically in a central location where the temperature is relatively consistent with the rest of the house. We like to avoid areas with direct sunlight, drafty areas and areas that may be subject to heat. Schedule Appointment

Area Of Service: Eugene, Springfield, Cottage Grove, Sutherlin, Roseburg, and Oregon Coast areas.